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Customer ServiceCustomer Service
goldenpawsonline@yahoo.com
Shipping Information: We ship using 3 Methods, these methods include UPS, DHL and Fedex depending on location:
Next Day
Express
Ground
We only ship to the US at this time, due to the rise in shipping costs!
Most Orders placed by 3pm ship SAME day!
Refund, Returns and Cancellation Policies:
Refunds are accepted for only defective items. You must contact us first at info@goldenpawsonline.com. There is also a 20% restocking fee for all returned items.
Next Day
Express
Ground
We only ship to the US at this time, due to the rise in shipping costs!
Most Orders placed by 3pm ship SAME day!
Refund, Returns and Cancellation Policies:
Refunds are accepted for only defective items. You must contact us first at info@goldenpawsonline.com. There is also a 20% restocking fee for all returned items.
